51ĀŅĀ×

Education

• D.B.A., Business Administration, California Coast University
• MBA, Management, Bryant University
• BA, Behavioral Science, Messiah College

Research Interests

• Predictive Analytics
• Project Based Learning
• Process Improvement

Professional Experience

ā€¢ AI + HI Specialty Credential ā€“ Society for Human Resource Management (SHRM)
ā€¢ Instructional Design certificate series ā€“ Association for Training and Development (ATD) 
ā€¢ Certified People Analytics Specialist ā€“ Society for Human Resource Management (SHRM) 
ā€¢ Certified Talent Acquisition Specialist ā€“ Society for Human Resource Management (SHRM) 
ā€¢ Malcolm Baldrige National Examiner, National Institute of Standards and Technology, Washington D.C. 
ā€¢ Quality Improvement Train the Trainer certificate, PQ Systems
ā€¢ Project Management Professional Certification series. Project Management Institute
ā€¢ Business Consultant, Bethel Consulting
ā€¢ Division Plant Manager, James River Corporation 

Selected Publications

• Hoyt, B. (2025). SaltZ case study: Forecasting, inventory control, process design, lean systems, and managing project risk. In J. Wisner (Ed.), Introduction to Operations Management: A Supply Chain Process Approach. Cognella, CA.
• Hoyt, B. (2024). Collaborative learning: Connection critical thinking to practical workplace skills. National Association for Business Economics and Technology (NABET) Conference Proceedings (peer reviewed).
• Hoyt, B. and Jones, E. (2023). The new Internship model: Examining skill transfer, project-based learning, and remote internships post-Covid 19. AURCO Journal, Vol. 29, pgs 11-55.
• Jones, E. and Hoyt, B. (2023). From Portland Terminal to Benjamin: A review of federal judicial rulings and the evolution of employment classification for trainees/interns. Journal of Business and Behavioral Sciences, Vol 35 (1).
• Hoyt, B. (in press October 2022).  Theory of Constraints: From theory to practice.  Pathways to Research in Business and Economics
• Hoyt, B., McCullough, T., Van Bibber, A., & Callihan, E.  (2015). The impact of cause related marketing on customer loyalty: A case study on cause fit and switching barriers for retail banks.  International Journal of Business, Marketing and Decision Sciences, 8(1).
• Hoyt, B. (2013). Predicting training transfer of new computer software skills: A research study comparing e-learning and in-class deliveries.  AURCO Journal, Spring 18.
• Hoyt, B. (2011).  A research study in ethics education and training: Predicting ethical behavior.  International Journal of Educational Research, Vol 6 (2).
• Hoyt, B. (2011).  E-learningā€™s impact on training transfer: A study comparing training transfer of online vs. in-class software application training.  Manuscript submitted 10/2011 to Journal of Education and Training (Accepted with revisions for 3/12).    
• Hoyt, B. (2008).  A research study investigating the impact of service-learning on ethical decision-making.   In M. A. Bowdon, S. H. Billig, and B. A. Holland (Eds.), Scholarship for sustaining service-learning and civic engagement,   8: pp185-206.
• Hoyt, B. (2005).  ā€œThe Impact of Service-Learning on Moral Development, Significant Learning, and Commitmentā€, Service Chapter in book series Theory to Practice: Advancing Research to Improve Service-Learning Outcomes, Denver: RMC, 2005 (with revisions)
• Hoyt, B. (2002).  Facilitating Agreement for Effective Knowledge Management Systems: The Abilene Paradox is Thriving in the New Millennium.  International Journal on E-Learning, 1(3): pp 15-20. 

Selected Case Studies

• Hoyt, B. (2022).  Case Study: Interactive Health, Inc. - Global and Domestic Logistics. In J. Wisner (Ed.), Principles of Supply Chain Management, 6e. Mason, OH: Cengage Publications
• Hoyt, B. (2022). Case Study: Interactive Health, Inc. ā€“ Customer relationship management and service response logistics. In J. Wisner (Ed.), Principles of Supply Chain Management, 6e. Mason, OH: Cengage Publications.
• Hoyt, B. (2018). Case studies: Supply chain integration, 3rd party logistics, and additive manufacturing.  In J. Wisner (Ed.), Principles of Supply Chain Management, 5e. Mason, OH: Cengage Publications
• Hoyt, B. (2018).  Case studies: Production labor sourcing, warehouse center robotics, and balanced scorecard performance analytics.  In J. Wisner (Ed.), Principles of Supply Chain Management, 5e. Mason, OH: Cengage Publications
• Hoyt, B. (2016). Case studies: Calculating customer lifetime value to predict profits from customer loyalty. In J. Wisner (Ed.), Operations Management: A Supply Chain Approach.  Thousand Oaks, CA: Sage Publications
• Hoyt, B. (2016). Case studies: Six Sigma, quality tools, and process improvement.  In J. Wisner (Ed.), Operations Management: A Supply Chain Approach.  Thousand Oaks, CA: Sage Publications
• Hoyt, B. (2016).  Case studies: Wait line systems, flow management, and queueing metrics.  In J. Wisner (Ed.), Operations Management: A Supply Chain Approach.  Thousand Oaks, CA: Sage Publications
• Hoyt, B.  (2009). ā€œMystery shopping grocery stores: Finding opportunities to build customer loyaltyā€: in Berman, B. and Evans, J. Great Ideas in Retailing.  11E, New Jersey: Prentice Hall
• Hoyt, B., Goulet, P. and C. Willenbring. (1996). ā€œKartridge Pak: An acquisition studyā€ Business Case Journal, Vol.3, No. 1, pp.61-81.

Selected Presentations

• Hoyt, B. (2025). AI + HI Specialty Credential ā€“ Society for Human Resource Management
• Hoyt, B. (2022). Predicting Techniques (Pause, Predict, Ponder): Asynchronous Course Application with Kritik.  Peer Assessment Activities for a New Era of Education, Kritik conference workshop, virtual, March, 2022.
• Hoyt, B. (2021). Research on the internship experience: The future of project-based internships.  International Academy of Business and Public Administration Disciplines Virtual Conference, March 2021.
• Hoyt, B. (2020). The changing hiring paradigm: From a ā€œCredentialistā€ approach to a ā€œPotentialistā€ approach using a Competency Based Model.  International Academy of Business and Public Administration Disciplines Conference, Dallas TX, April 2020.
• Hoyt, B. (2018).  Predicting Effective Internships: Developing a Text Analysis Based Algorithm.  Association of Small Computer Users in Education (ASCUE) Conference, June 2018.  Myrtle Beach, SC.
• Hoyt, B. (2018). Building a Knowledge Management System to facilitate/support the management and assessment of return on intern investment (ROII) for project-based internships.  Association of Small Computer Users in Education (ASCUE) Conference, June 2018.  Myrtle Beach, SC.
• Hoyt, B. (2020). The changing hiring paradigm: From a ā€œCredentialistā€ approach to a ā€œPotentialistā€ approach using a Competency Based Model.  International Academy of Business and Public Administration Disciplines Conference, Dallas TX, April 2020.
• Hoyt, B. (2018).  Predicting Effective Internships: Developing a Text Analysis Based Algorithm.  Association of Small Computer Users in Education (ASCUE) Conference, June 2018
• Hoyt, B. (2018). Building a Knowledge Management System to facilitate/support the management and assessment of return on intern investment (ROII) for project-based internships.  Association of Small Computer Users in Education (ASCUE) Conference
• Hoyt, B. (2012). Predicting training transfer of new computer software skills:  A research study comparing e-learning and classroom deliveries.  Presented at Association for Regional Universities and Colleges of Ohio (AURCO).

Grants

• Project Based Internships Providing Intern Partnersā€™ Return on Internship Investment, Career Ready Internship Grant, Great Lakes Higher Education Guaranty Corporation. $500,000, 10/2015 ā€“ 6/2018

Awards

• Career Ready Internship Grant, Great Lakes Higher Education Guaranty Corporation. $500,000, 2018
• 51ĀŅĀ× Presidential Teaching Award, (awarded April 2013-2016)
• Outstanding Professor Award, 51ĀŅĀ× Regional Higher Education (2004-2006 recipient)
• Professor of the Year, 51ĀŅĀ×-Lancaster campus (awarded May 2013)
• Thomas Ehrlich Service-Learning National Awardā€“ 2003 51ĀŅĀ× Presidentā€™s nominee for the National Thomas Ehrlich Award for Service-Learning
• 51ĀŅĀ× Teaching Excellence Award for service-learning integration into the classroom by the 51ĀŅĀ× Center for Teaching Excellence (2004)